Shipping and Returns
Impulse Energy prioritizes to ship your order the same day the order is received and processed, as long as the order has been paced and verified before 2:00 PM (EST). Orders submitted on Saturday, Sunday or any Federal Holiday will ship on the next business day.
RETURN & EXCHANGE
We would gladly accept your return, if the 3 following conditions are met:
- The product(s) must be in its original condition, security seal intact, unless there is a manufacturing defect, or product(s) was damaged in transit. (Please Summit Picture)
- Apparel must be unworn, unwashed, with tag(s) and in new condition.
- Returns must be processed within 10 days from the day of receipt.
- Item(s) must have been purchased directly from our website.
Refunds can only be process using the same method of payment. We will only refund the total amount paid for the product, shipping and other charges are non-refundable, unless there is an error on our part.
***Unfortunately, items that were purchased during a sale event, or using a coupon code at checkout, do not qualify for refunds/exchange.
INTERNATIONAL SHIPPING
The shipping cost paid at checkout is not inclusive of any foreign country’s duties and taxes, or any other fees imposed by customs.
Additionally, due to the ever-changing rules and regulations made by each country, we encourage our brand supporters to be informant of your country’s restrictions on any dietary supplements prior to purchasing any of our products.
We will not issue refunds of any type until all the products that are being returned to us have been received in our warehouse.
CONTACT US
If you have any questions about shipping, returns, exchanges and refunds policy, please contact us via email info@impulseenergy.com
Impulse Energy LLC.
Miami, FL 33147